By: Robert Stewart

Here are 10 things that you may consider about Social Media

1. Social Media is the new "word of mouth" marketing.
2. Social Media is an opportunity for you to have two-way conversations with your customers.
3. You can find out what your customer thinks about your brand without the expensive focus groups and research – they’ll tell you… and each other!

Kendra Ramirez of Accelerated Business Results is a nationally recognized social media authority and was a finalist for the 2009 Social Media Innovator of the Year award. As Social Media Strategist of Accelerated Business Results, she helped hundreds of organizations leverage social media tools, including numerous Fortune 500 companies. Her major strengths lie in her innate knowledge of valuable and cutting-edge social media tactics and in her ability to intimately understand customers& challenges and quickly establish rapport with consultants and clients.